Payment & Security

Payment Methods

The payment methods currently available for your order will be displayed during checkout. Available payment options may vary depending on your location, selected currency, device, and the payment services supported at the time of purchase.

Please review all payment and order information carefully before completing your purchase.

Payment Authorization

All orders are subject to payment authorization, verification, and fraud-prevention review.

A payment provider, card issuer, bank, or other financial institution may require additional verification, decline a transaction, or place a temporary authorization hold in connection with an attempted purchase.

Beanmiller does not control the approval decision, verification process, authorization hold period, or release schedule of a payment provider or financial institution. If your payment is declined or remains pending, please contact your payment provider for additional information.

Checkout Security

Checkout is processed through Shopify and participating payment providers using security measures intended to help protect transaction information.

Beanmiller does not directly collect or store complete payment card details. Payment information is handled by the payment providers available through the checkout process.

However, no method of online transmission, electronic processing, or data storage can be guaranteed to be completely secure. Customers should protect their account credentials and use trusted devices, browsers, and networks when completing a purchase.

Pricing and Charges

Applicable product prices, shipping charges, taxes, discounts, and the total order amount will be displayed during checkout before payment is submitted.

Shipping costs are calculated at checkout based on the delivery destination and the available shipping method.

Foreign exchange fees, currency conversion charges, bank fees, card issuer fees, international transaction fees, or similar charges may be imposed by your payment provider or financial institution. These charges are not collected or controlled by Beanmiller.

Discount Codes

Discount codes must be entered before checkout is completed and are subject to the terms, eligibility requirements, expiration dates, and limitations stated with the applicable promotion.

Unless expressly stated otherwise, discount codes:

• May not be combined with other offers

• Cannot be exchanged for cash

• Cannot be transferred

• Cannot be applied retroactively to an order that has already been completed

If a discount code is not accepted, please verify its spelling, expiration date, eligibility requirements, and any minimum purchase conditions before completing checkout.

Payment Confirmation

After a successful purchase, an order confirmation will be sent to the email address provided during checkout.

If you do not receive an order confirmation, please check your spam or junk folder and confirm that the email address entered during checkout was correct. You may also contact us at service@beanmiller.com for assistance.

An order confirmation does not guarantee that an order has completed all payment verification or fraud-prevention checks. We may contact you if additional information is reasonably required to verify or process the transaction.

Refunds

Approved refunds are issued to the original payment method.

For eligible product returns, approved refunds are issued within 5–10 business days after the returned product has been received and inspected. Your bank, card issuer, or payment provider may require additional time to post the refunded amount to your account.

For complete eligibility requirements, return instructions, and refund procedures, please review our Return Policy.

Unrecognized or Incorrect Charges

If you believe that you have been charged incorrectly or do not recognize a transaction associated with Beanmiller, please contact us promptly at service@beanmiller.com.

Include your order number, the email address used during checkout, the transaction date, and a description of the issue. Do not send complete card numbers, account passwords, or other sensitive financial credentials by email.

Contact Us

If you have questions about payments, charges, refunds, discount codes, or checkout, please contact:

Email: service@beanmiller.com

Beanmiller is owned and operated by Changsha Qinlu Technology Co., Ltd.

Business Address:
Room V938, 3rd Floor, Building B9, Jinke Yida Science and Technology City, No. 77, South Section of Dongliu Road, Changsha Area, China (Hunan) Pilot Free Trade Zone, Changsha, Hunan, China

When contacting us about an existing purchase, please include your order number and the email address used during checkout so that we can assist you efficiently.